NEC Software Solutions Benefits Overview

Conduct user research for a complex, high-impact GDS project within multidisciplinary delivery teams. Navigate sensitive research topics, complex stakeholder groups, ambiguity, and competing priorities to shape public services. The role is remote, offered initially as a three-month contract with possible extension, and may involve health-related contexts, vetting, references, occupational health checks, and potentially a DBS check.

Develop and maintain responsive, accessible web interfaces using modern .NET and Blazor technologies. Build reusable UI components, implement Figma designs, integrate REST/JSON APIs, troubleshoot defects, and contribute to architecture, testing, code reviews, Agile delivery, and continuous improvement. The role also involves using and validating AI-assisted development tools while collaborating with designers, architects, backend developers, and business stakeholders.

Handles high-volume patient and healthcare professional calls, primarily booking, cancelling, and rescheduling diabetic eye screening appointments. Maintains accurate databases, validates and cleanses records, issues communications, and triages telephony or software-related issues. The role requires strong customer service, problem-solving, database, networking, VOIP, and general IT skills while working independently or within a delivery team.