Teams at Neat

Own the UX direction for Neat’s ecommerce website and digital experiences. Establish web UX processes, standards, research practices, and design language; lead UX for product launches and the full ecommerce journey from browsing through checkout. Create user flows, wireframes, and high-fidelity designs while partnering with marketing, product managers, engineers, and senior stakeholders. Improve navigation, content architecture, and cross-platform experiences while building organizational alignment and design quality.

Own the global email marketing program from strategy and content creation through automation, execution, optimization, and reporting. Build nurture, upsell, launch, webinar, promotional, newsletter, and sales communications campaigns. Manage Marketo-Salesforce integration, segmentation, personalization, testing, compliance, and revenue attribution. Collaborate cross-functionally with marketing, sales, product, customer success, e-commerce, and analytics teams while improving workflows and adapting to shifting priorities.

Architect and develop production-grade business systems across Salesforce, NetSuite, and integrated enterprise platforms. Build quoting, subscription, and entitlement engines; create automation pipelines and API integrations; establish architecture, security, documentation, and code-review standards; and translate commercial policies into scalable technical solutions. The role partners with Finance, Sales Operations, Customer Success, and product stakeholders while maintaining system reliability, auditability, observability, and production readiness.