Teams at ncgCARE

Provides front-desk and administrative support in a behavioral health setting. Responsibilities include greeting clients and visitors, answering and directing multi-line phone calls, scheduling appointments and meetings, assisting with doctor appointments and charts, maintaining client files, creating spreadsheets and databases, and keeping the reception area organized.

Provides psychiatric evaluations, medication management, psychotherapy, crisis intervention, and treatment planning for ACT program clients. Oversees medical and clinical services, supervises psychiatric staff and other medical personnel, collaborates with healthcare providers, and supports clients’ recovery and community stability. The psychiatrist must provide clinical consultation and remain available to ACT team members and collateral medical staff around the clock.

Conduct comprehensive mental health needs assessments, complete intake documentation, and maintain accurate client records in the EHR. Coordinate referrals, service recommendations, and authorizations with families, providers, managed care organizations, and internal teams. Document assessments, respond to communications, support clinical staff, and participate in case staffing while ensuring timely and accurate follow-up.