Teams at NCC (nccdirect.com)

Lead product for Credit, Compliance & Fraud across credit decisioning, compliance automation, and fraud prevention. Define roadmaps, metrics, and AI-native features; partner with lenders, legal, fraud ops, and engineering to ensure regulatory compliance, reduce fraud loss, and deliver audit-ready releases.

Design, build, and deploy AI-powered features in a SaaS platform by integrating LLMs and cloud AI services. Develop scalable backend services, REST APIs, and data pipelines, prototype AI capabilities, and collaborate across product and engineering to deliver production-ready, maintainable solutions.

Manage onboarding, training, and adoption of the NCC Complete Credit platform for dealerships. Act as primary customer contact, customize workflows, monitor usage and health metrics, conduct onsite and virtual training, document issues and progress, and collaborate with Sales, Product, and Operations to drive measurable customer success and influence product roadmap.