Teams at Navanta

Manages client and internal projects from inception through completion, coordinating technical teams, clients, vendors, budgets, schedules, communications, and escalations. Leads Project Coordinators and Project Technicians, supports implementations and process improvements, tracks project progress and hours, provides project-planning coaching, and ensures successful execution across concurrent activities. The role requires periodic travel, on-call availability, and occasional evening or weekend work.

Develops technical plans with project managers for client installations, upgrades, internal service enhancements, and cloud migrations. Coordinates technical staff, tracks tickets, monitors concurrent activities, manages project documentation, and communicates with client executives. Requires advanced networking, server, hardware, and infrastructure knowledge, along with multiple technical certifications and customer-facing skills. Periodic travel and occasional after-hours support are required.

Provides technical support for client projects, including hardware, software, server, network, Active Directory, and Group Policy administration. Resolves project-related tickets, documents processes and changes, assists technicians, communicates solutions to clients, and escalates complex issues. Requires at least three years of technical experience or equivalent education, three relevant certifications, and occasional travel. Week-long on-call rotations and occasional evening or weekend work may be required.