Teams at NatWest Group

Own the vision, roadmap, backlog, and delivery of core banking and interbank payments products. Identify opportunities, define requirements, prioritize user stories, and collaborate with engineering, design, risk, security, suppliers, and payment providers. Represent the organization in payment industry forums, interpret scheme and regulatory requirements, maintain compliance, support incident management, and ensure third-party services remain reliable.

Reviews new account applications and KYC/KYB reports to assess customer risk, identify application fraud, and prevent economic crime. Investigates PEP, sanctions, adverse media, and other alerts; escalates genuine risks and makes proportionate decisions. Communicates with customers, manages cases within SLAs, maintains accurate records, follows regulatory policies, and supports process improvements.

Designs, configures, maintains, and supports IBM z Mainframe hardware infrastructure. Responsibilities include developing infrastructure-as-code and automation solutions, planning hardware migrations, managing GDPS disaster recovery architectures, building CI/CD pipelines, improving observability, supporting production issues, and collaborating with product owners, vendors, and technology teams.