Teams at National University

Guides prospective students from initial inquiry through enrollment using phone, text, and email. Provides personalized education and admissions guidance, documents interactions in Salesforce, manages applications across multiple systems, explains university programs and policies, and collaborates with enrollment teams to support student success. This remote role requires strong communication, organization, professionalism, and comfort working in a fast-paced, metrics-oriented environment.

Supports processing of Veteran Readiness and Employment and Military Tuition Assistance benefits. Fields student inquiries, reports enrollments to the VA, processes correspondence, maintains records, monitors documentation, and helps ensure compliance with federal regulations and university policies. The role also assists with orientations, webinars, training seminars, and other veteran services activities while providing timely administrative support to students.

Supports the School Certifying Official team by answering Veteran Education Benefits inquiries, assisting with student enrollment reporting to the VA, processing correspondence, and completing administrative tasks. Participates in veteran-services initiatives, webinars, orientations, and training seminars. The role requires familiarity with VA benefits systems, Microsoft Office, hybrid communication, customer service, and timely completion of assigned projects.