Teams at National Interstate Insurance Company

Processes and organizes claim files, handles moderately complex claims involving coverage questions or recovery potential, and supports efforts to improve claims procedures, efficiency, and cost control. Requires knowledge of insurance policies, claim data processing systems, analytical and organizational skills, and strong communication abilities. The role follows a hybrid schedule with four days onsite in Richfield, Ohio.

The Workers Comp Senior Claims Representative manages claims, evaluates compensability, conducts investigations, negotiates settlements, and maintains detailed claim files. The role requires strong analytical and communication skills along with experience in property and casualty claims handling.

Manages highly complex bodily injury claims, leading investigations to assess coverage, liability, compensability, and damages. Negotiates settlements and reserves, authorizes payments, maintains detailed claim files, and may participate in arbitrations, mediations, depositions, and trials. The role also communicates complex coverage matters to stakeholders and may coach staff or contribute to talent and performance decisions.