Teams at National Geographic Society

Supports strategic communications for National Geographic Society by executing communications plans, drafting and editing press releases and blog posts, assembling press kits, monitoring media coverage, maintaining media lists, drafting pitches, preparing briefing materials, and coordinating calendars, meetings, project timelines, shared files, and version control. The role also provides administrative support to the strategic communications team and requires strong writing, editing, proofreading, organization, and news judgment skills.

Provides hands-on technical support, administration, deployment, troubleshooting, and incident response for museum ticketing, retail POS, hospitality, and integrated business systems. Maintains system reliability and uptime, supports hardware and software, ensures PCI-DSS compliance, documents operating procedures, and participates in upgrades and technical projects. Works with internal teams and vendors in a public-facing environment, including evening and weekend shifts.

Leads the National Geographic Society’s digital fundraising program across email, SMS, web, digital advertising, and other channels. Manages donor acquisition, retention, reactivation, stewardship, campaign strategy, vendor and partner relationships, digital testing, KPI analysis, donation experiences, and text-to-give initiatives. Develops integrated donor journeys and optimizes digital communications and fundraising technology to increase revenue and engagement.