What's It Like to Work at National General?

Key Insight for Candidates

• Benefits & Perks: Benefits are often described as strong, with generous PTO and good overall benefits. Small appreciation gestures and steady pay cadence are also highlighted as tangible perks.
• Team Support: Team environments are sometimes characterized as family-like and collaborative, with colleagues offering mutual support. In a few roles, management is described as reachable, which can reinforce day-to-day teamwork.
• Learning & Development: Training and quick on-ramps into insurance work are presented as a practical advantage, particularly for entry-level roles. Opportunities to learn and build core P&C experience are framed as a meaningful early-career benefit.

• Workload & Burnout: Work is frequently portrayed as high-pressure, with heavy call/claim volumes and strict metrics that can be difficult to sustain. Stress and burnout are emphasized, including expectations to keep up without additional pay for extra hours in some cases.
• Weak Management: Management quality is described as uneven, with accounts of rude behavior, lack of acknowledgment, and leaders taking credit for team output. Leadership effectiveness is also questioned through references to poor oversight, inconsistent training, and limited support when systems break.
• Career Stagnation: Advancement is commonly framed as limited, with descriptions of dead-end roles and constrained growth paths. Compensation structures in certain sales roles are portrayed as shifting in ways that reduce perceived upside over time.