Teams at National Domestic Workers Alliance

The Chief Operating Officer leads cross-functional strategy and execution across finance, people and culture, operations, technology, legal, compliance, and risk. The role partners with the Executive Director and Board on financial sustainability, organizational infrastructure, enterprise risk, workforce planning, technology investments, and operational efficiency. The COO mentors department leaders, integrates organizational functions, oversees crisis and continuity planning, and builds dashboards and metrics for executive and Board visibility.

Produces and coordinates email, SMS, and peer-to-peer campaigns using established strategies. Responsibilities include campaign setup, audience segmentation, tracking links, QA, scheduling, launches, copy edits, troubleshooting, stakeholder coordination, documentation, and deadline management across national and chapter programs.

Manages board relations for two boards, including governance communications, meetings, retreats, agendas, and minutes. Supports the Executive Director with briefing materials, scheduling, follow-up, communications, public engagements, and media coordination. Oversees Executive Office requests, budgets, digital security protocols, strategic special projects, and organizational planning. Provides operational coverage and collaborates across teams while traveling domestically approximately 25% of the year.