As a Customer Support Specialist, you will assist customers during their online learning journey by providing guidance and resolving issues through various communication channels.

The Content Creator is responsible for producing engaging content on social media, monitoring marketing trends, and enhancing the company's online presence.

The Tutoring Operations Intern will monitor tutoring performance, manage feedback, ensure policy compliance, schedule tutoring sessions, and improve efficiency in tutor operations.

Monitor and evaluate freelance science tutors, support onboarding and communication with cross-functional teams, track assignments and performance, escalate technical issues, and relay feedback to improve content and processes.

The Mathematics Academic Coordinator is responsible for monitoring tutor performance, facilitating communication, and ensuring quality standards are met for academic sessions.

The role involves developing and reviewing primary mathematics content, analyzing curricula, creating assessments, and ensuring content quality, particularly for Arabic translations. Strong communication and organizational skills are essential, alongside a background in mathematics or education.

The Performance Marketing Specialist will optimize multichannel campaigns, manage ad accounts, and collaborate with different teams for customer acquisition and revenue growth.

The Telesales Specialist will conduct outbound calls, promote Nagwa services, provide customer information, handle objections, and ensure sales while maintaining customer relationships.