Teams at Nadia Care

Provides bilingual, culturally sensitive support to expectant and new mothers through virtual and in-person education, care navigation, emotional support, and community-resource referrals. Documents interactions, collaborates with multidisciplinary care teams, escalates clinical concerns, and helps address barriers such as food insecurity, transportation, and housing. Serves primarily families in Memphis-area communities, with flexible weekday scheduling, occasional weekends, and light on-call duties.

Provides Tier 1–2 support for a remote workforce, troubleshooting Windows and macOS issues, managing tickets and SLAs, and documenting solutions. Owns employee onboarding and offboarding, IAM, access reviews, SSO support, Intune device management, endpoint security, hardware logistics, Google Workspace administration, and SaaS tools. Automates tasks with PowerShell and Bash while supporting SOC 2 and HIPAA compliance, audit evidence collection, and access-related remediation.

Support day-to-day marketing operations: edit creative assets, manage Asana project workflows and SOPs, coordinate vendors and giveaways, execute multi-channel campaigns (email/SMS/social/direct mail), maintain email templates and CMS content, run social media and newsletter production, build tracking (UTMs, short links, QR codes), handle inbound group emails, and deliver campaign analytics and reporting.