Teams at Nadia Care

Manage Nadia Care’s Indiana provider and community partnership territory, developing relationships with health systems, OBGYN practices, hospitals, FQHCs, and outreach organizations. Drive referrals, account growth, partner retention, and community impact through strategic outreach, presentations, events, and performance tracking. Maintain CRM records, report KPIs, map healthcare stakeholders, and collaborate with care delivery, product, technology, and outreach teams. The role requires 50% travel, including field work and occasional evening or weekend events.

Provides bilingual, culturally sensitive support to expectant and new mothers through virtual and in-person education, care navigation, emotional support, and community-resource referrals. Documents interactions, collaborates with multidisciplinary care teams, escalates clinical concerns, and helps address barriers such as food insecurity, transportation, and housing. Serves primarily families in Memphis-area communities, with flexible weekday scheduling, occasional weekends, and light on-call duties.

Provides Tier 1–2 support for a remote workforce, troubleshooting Windows and macOS issues, managing tickets and SLAs, and documenting solutions. Owns employee onboarding and offboarding, IAM, access reviews, SSO support, Intune device management, endpoint security, hardware logistics, Google Workspace administration, and SaaS tools. Automates tasks with PowerShell and Bash while supporting SOC 2 and HIPAA compliance, audit evidence collection, and access-related remediation.