Teams at NAB

The Senior Database Administrator oversees end-to-end database service management, ensuring governance, risk management, support, and strategic communication across stakeholders. Responsibilities include problem resolution, service improvement, and collaboration with architects and external providers, alongside on-call support.

Handle complex customer requests and complaints end-to-end for business banking and lending, resolve issues as first point of contact, follow SOPs, update core systems, collaborate with lending services and wider NAB teams, and keep customers informed via appropriate channels.

Join NAB India's Innovation Centre as an Analyst supporting operations and technology excellence. Contribute ideas, collaborate across teams to improve customer experience, and benefit from hybrid working, career development programs, and inclusive workplace initiatives.