N2O Benefits Overview

Lead and develop a client services team to deliver strategic, on-brief, on-time, on-budget brand experience campaigns. Build senior client relationships, drive account growth, support pitches, monitor performance using data, and champion best practice across cross-functional teams while resolving escalations and improving commercial outcomes.

Lead creative direction for beauty and drinks, developing experiential, retail, digital and social campaigns from insight to execution. Present to clients and pitches, mentor creative teams, manage budgets, resources and timelines, and use AI and 3D visualization to sell and prototype ideas.

Lead a team of Talent Management Executives to staff brand activation campaigns (roadshows, experiential, PR). Oversee booking quality, allocate shifts, coach contractors, liaise with campaign teams, produce reports, manage rotas and drive process improvements to meet campaign targets and service standards.