Teams at MyHana

Supervise Rx QA operations in an optical lab, ensure products meet ANSI and company quality standards, manage staff performance/attendance, investigate redos/breakage, implement process improvements, train QA team, coordinate with international offices, and facilitate cross-shift meetings to drive productivity and reduce defects.

Support instructional design and training administration by converting content into e-learning modules, building and organizing LMS content, producing product training videos, creating training materials (SOPs, presentations, PDFs), developing an LMS engagement calendar, and learning AI tools to streamline projects. On-site role with event support and light material handling.

Provide maintenance and support for SAP SD and EDI landscape, monitor Sterling B2B, manage integrations (ShipERP, Bartender), troubleshoot issues, perform operational SD tasks (mass order loads, outputs, smartforms), onboard carriers, and support SAP environment improvements and projects.