Teams at My Money Matters

Own CRM and lifecycle marketing from sign-up through long-term engagement. Build and optimize onboarding, activation, cross-sell, retention, and reactivation journeys using segmentation, copywriting, A/B testing, email, push, and in-app messaging. Analyze performance to improve member activation, product adoption, engagement, conversion, and revenue contribution.

Lead customer onboarding from contract signature through go-live within 30 days. Coordinate setup, payroll and data readiness, integrations, employer communications, employee sign-up campaigns, stakeholder alignment, risk removal, and handover to Account Management. Manage multiple launches simultaneously, track adoption and launch performance, collaborate with Sales, Marketing, Product, and Engineering, and improve repeatable launch playbooks.

Own and build My Money Matters’ strategic partnerships revenue line from scratch. Responsibilities include developing partner strategy, acquiring and negotiating with partners, designing commercial models, managing P&L and forecasts, generating employer referrals, optimizing marketplace performance, and ensuring FCA and Consumer Duty compliance. The role requires close collaboration with Product, Engineering, Marketing, Sales, Finance, and Compliance, with regular travel for partner meetings and industry events.