Teams at Musixmatch

Support growth initiatives for Musixmatch Pro by running CRM and lifecycle campaigns, A/B tests, website/product funnel optimizations, analyzing product metrics, conducting market research, and prototyping AI-powered features to improve activation, retention, and monetization.

Act as the primary bridge for Korean-speaking clients and contributors: translate and manage communications, recruit and engage contributors, fulfill client requests, perform Korean language QA, provide interpretation support, report product issues, and drive community growth and quality standards.

Lead and manage customer operations, integrating AI and technology to enhance customer experience. Oversee team, define strategies, and ensure quality service across all segments. Drive the use of CRM and customer data systems for growth.