Teams at Museum of Science and Industry

Develops and executes digital marketing strategies across email, websites, landing pages, and social advertising to drive museum attendance, engagement, and lead generation. Manages Salesforce marketing automation and guest journeys, produces and optimizes digital content, applies SEO and accessibility best practices, and analyzes campaign performance, KPIs, and ROI. Collaborates across departments, reports actionable insights, and continuously improves campaigns through testing and data analysis.

Manages human resources programs and partners with museum leaders on employee and labor relations, union matters, performance management, learning and development, compensation, organizational design, recruiting, and compliance. Administers ADP and Culture Amp, leads performance reviews, analyzes HR metrics, supports resource planning, and drives inclusive culture and organizational change.

Leads donor and member communications for fundraising and membership initiatives. Develops communication strategies, donor-centered collateral, proposals, web content, videos, and digital outreach. Manages communications calendars, content systems, project workflows, stakeholder coordination, donor recognition messaging, and targeted campaigns. Requires strong storytelling, writing, collaboration, organization, project management, and nonprofit communications expertise.