Teams at Museum of Ice Cream

Serves as a strategic HR partner to Operations leadership, driving workforce planning, employee relations, compensation, performance management, organizational effectiveness, and manager development. Leads people-system improvements, AI workflow automation, cross-functional projects, and scalable operating processes while managing at least one direct report. The role requires significant onsite presence in Los Angeles, travel across markets, and support for multiple U.S. time zones.

Produce experiential brand activations from approved concept through fabrication, installation, launch, and closeout. Manage workbacks, budgets, vendors, logistics, technical requirements, partner deliverables, schedules, and onsite execution across multiple concurrent projects. Coordinate creative, marketing, museum operations, external partners, fabricators, installers, and other vendors while monitoring quality, safety, cost, and schedule risks. The primary assignment is a high-visibility Miami activation, with support for three additional winter activations.

Leads Museum of Ice Cream’s Singapore marketing, sales, partnerships, content, social, PR, influencer, and performance-growth strategy. Owns visitation, ticket revenue, pipeline, audience growth, budgets, KPIs, and commercial performance. Manages local marketing and sales staff plus specialist agencies, builds partnerships across tourism and hospitality, and connects paid, owned, earned, and on-site channels to demand generation, conversion, repeat visitation, and revenue growth.