Munson Healthcare Benefits Overview

Provides patient support under the direction of a Registered Nurse. Responsibilities include assisting with activities of daily living, bathroom use, bathing, hygiene, bedding changes, repositioning, ambulation, meals, and obtaining vital signs.

Processes patient and insurance billing, maintains accurate billing and medical record data, files electronic claims, reviews accounts receivable, collects payments, coordinates refunds, follows up on documentation and authorizations, handles billing inquiries, and refers uncollectible accounts to collection agencies.

Assists the Hospitality House Residential Coordinator in supporting guests and meeting their needs. Collaborates with hospital personnel, community representatives, and civic groups to provide hospitality services and exceptional guest experiences.