Teams at Multnomah County

Supervise countywide desktop support operations, including scheduling, task assignment, team meetings, coaching, performance management, and service metrics. Act as the escalation point for complex technical issues and customer concerns, collaborate with IT leadership, support projects, manage vendors, and coordinate between end users and specialized IT teams. The role requires on-site work, occasional remote eligibility, after-hours support, a valid driver license, and successful background screening.

Provides bilingual Spanish-English front-desk and administrative support at a health center. Greets patients, schedules and confirms appointments, answers calls, verifies demographic and insurance information, collects payments, processes documents, updates Epic records, and coordinates with clinical staff. The role also addresses patient concerns, supports meetings, troubleshoots equipment issues, and maintains accurate documentation. It requires onsite work, language testing, essential-employee availability, and CPR/BLS certification within 30 days.

Coordinate patient referrals from initiation through closure, including insurance eligibility, reimbursement, prior authorization, documentation, provider communication, and specialty-care access. Serve as a liaison among patients, families, providers, specialty clinics, and insurers. Track high-risk referrals, resolve access issues, maintain accurate records, generate reports, support compliance reviews, and assist with training, patient education, and clinic operations.