MTN Group Benefits Overview

Leads Bayobab’s HR digital transformation strategy, including Oracle HCM and payroll systems, workflow automation, AI adoption, workforce analytics, dashboards, data governance, and digital employee services. Builds HR automation capabilities, improves employee journeys, ensures reporting accuracy and compliance, and develops HR team digital skills. Also supports FibreCo HR strategy execution, employee transitions, policy implementation, and coordination across operating companies.

Manages international connectivity demand for telecom operating companies, including capacity forecasting, wholesale pricing, procurement coordination, delivery support, vendor relationships, settlement, and fault resolution. Analyzes usage, reliability, redundancy, market pricing, and infrastructure requirements across submarine, satellite, and terrestrial networks. Coordinates with finance, product management, sourcing, partner management, and technical teams to ensure capacity availability, competitive pricing, service quality, and compliance with SLA and QoS targets.

Manage allocated enterprise and corporate accounts by acquiring new customers, developing existing relationships, and meeting revenue, profitability, and satisfaction targets. Oversee the sales process from lead generation through billing, identify business opportunities, research prospects, analyze industries, prepare sales and contract reports, and resolve or escalate customer requests, queries, and complaints.