MTN Group Benefits Overview

Manages IFRS 9 provisions modelling, profitability analysis, credit risk appetite, budget planning, documentation, quality processes, and departmental performance. Oversees provision runs, recalibrations, audits, risk-segment profitability monitoring, collection and pricing insights, and regulatory record retention. Leads staff recruitment, development, performance management, and training while ensuring projects, operational processes, and credit analytics outputs meet quality and strategic objectives.

Supports corporate affairs and public relations through media monitoring, press materials, digital content, stakeholder engagement, events, reputation reporting, and corporate social investment initiatives. The graduate will coordinate with internal teams and external agencies, assist with executive briefings and communications reporting, and complete structured learning activities in a fintech environment.

Owns the end-to-end FinTech products and services portfolio, including strategy, market analysis, ideation, business cases, development, commercialization, optimization, and retirement. Leads product innovation, partnerships, revenue growth, customer adoption, governance, risk and regulatory compliance. Coordinates cross-functional delivery across technology, operations, finance, marketing, legal, and customer experience teams while managing and developing the Products & Services team.