MSX International Benefits Overview

Provides administrative and operational support for Jaguar Land Rover’s EU Data Act services. Responsibilities include processing customer requests, managing communications and shared mailboxes, verifying VIN ownership, maintaining case records and audit trails, supporting onboarding and compliance activities, producing operational reports, monitoring service performance, escalating issues, and identifying process improvements. The role requires accuracy, organization, strong communication, customer focus, and adherence to defined procedures and controls.

Manage a territory of Trade Retailers to grow OEM parts sales through coaching, training, operational setup, sales visits, performance analysis, and implementation of sales and marketing plans to meet regional targets.

Manage and grow OEM trade parts sales across a regional territory by coaching and auditing Trade Retailers, delivering training, implementing sales development plans, analysing performance, running monthly reviews, supporting marketing and tactical campaigns, and producing visit reports to drive parts revenue and retailer compliance with SLAs.