MSX International Benefits Overview

Leads a six-month SAP SuccessFactors Learning transition, combining LMS administration and configuration with implementation coordination. Responsibilities include translating requirements into configuration plans, managing dependencies and stakeholders, supporting testing and migration validation, tracking defects and readiness, documenting decisions, coordinating launch and hypercare activities, and transferring platform knowledge to long-term support teams.

Manage and verify QMS and ISMS activities across assigned markets, ensuring alignment with ISO 9001, TISAX, and company policies. Coordinate internal and external audits, corrective actions, risk assessments, compliance initiatives, accreditation activities, and continuous improvement. Support workforce awareness, stakeholder collaboration, project delivery, and integration of quality and information security requirements across operational and support functions.

Administer and support a learner-facing learning management system, resolving access, enrollment, assignment, completion, assessment, certification, and learning-history issues. Manage support tickets, escalations, documentation, knowledge-base content, reporting, and recurring issue identification. Perform approved LMS administrative tasks, maintain accurate records, support transition and UAT activities, and coordinate with business, technical, reporting, and LMS stakeholders to improve support processes.