Teams at MSIG USA

Support underwriters on property accounts by collecting and reconciling submissions, setting up accounts, inputting rating and reinsurance data, producing quotes and binders, issuing policies/endorsements, performing quality checks, ordering/analyzing risk and catastrophe reports, and handling broker service requests.

Provide administrative and operational support to the Claims team: prepare jurisdictional benefit notices, process and route mail/faxes/documents, track litigation and hearing notices, assist with electronic filing and vendor coordination, maintain records and trackers, answer calls/emails, and support workflow efficiency for a multi-state caseload.

Adjust claims, conduct investigations, manage settlements, ensure compliance with claim practices, and maintain communication with stakeholders in accordance with guidelines.