Teams at Mozn

Operate and improve backing services (databases, messaging, search, OLAP) for reliability, performance, and scalability. Deploy and support stateful workloads on Kubernetes, automate provisioning and lifecycle with IaC/GitOps, implement observability and runbooks, troubleshoot production incidents, and enable product teams to use platform services safely and efficiently.

Own end-to-end onboarding for FOCAL clients as primary client contact; deliver platform training; coordinate internal teams; track and resolve technical issues; maintain onboarding documentation; manage multiple concurrent onboardings and hand off to Customer Success post go-live while identifying process improvements.

Support pre-sales for Focal by assessing client needs, delivering demos and POCs, responding to RFPs/RFIs, translating AML/compliance requirements into technical solutions, running workshops, and acting as a subject-matter expert to help close deals.