Teams at Mountain Area Health Education Center (MAHEC)

Coordinates pre-visit patient preparation by reviewing registrations, clinical checklists, medical records, consents, and legal decision-making documentation. Contacts patients, guardians, referral sources, and agencies to obtain missing information; updates EHR systems, manages work queues, schedules or reschedules appointments, confirms pharmacy details, and coordinates interpreting services. Supports patient outreach, wellness visits, process improvement, staff training, community events, and other pre-access functions.

Provides psychiatric nursing care through walk-in encounters, telephone triage, EHR message management, crisis response, patient education, medication refill review, care coordination, referrals, and long-acting injectable administration. Collaborates with psychiatry providers, population health teams, pharmacies, hospitals, and community agencies to ensure continuity of behavioral health services. Supports nurse-led protocols, quality improvement, compliance, pre-visit planning, and clinical staff training.

Perform obstetric and gynecologic ultrasound exams (including level II targeted anatomy and 3-D gynecologic scans), assess image quality, prepare preliminary reports, assist with invasive ultrasound-guided procedures, maintain equipment quality control, support billing/coding and accreditation activities, and provide teaching to trainees. Ensure patient safety, privacy, and collaborate with care teams.