Teams at Motel One

Greet and assist guests, manage check-ins/check-outs, respond to enquiries, resolve requests, maintain a welcoming atmosphere, coordinate with colleagues, and uphold Motel One service standards.

Manage and coordinate Front Office operations to ensure guest and staff wellbeing. Oversee check-ins, bookings and overbookings, produce duty rosters, monitor accommodation revenue and costs, maintain quality management, and train and develop front office staff.

Prepare and serve cocktails, drinks, and beverages; provide fast, friendly bar service; manage cash and POS transactions; monitor inventory and order supplies; maintain cleanliness and safety standards; upsell products and meet sales targets; collaborate with colleagues across shifts and departments to ensure excellent guest experiences.