Teams at MOO

Manage UK employee lifecycle tasks including onboarding, contracts, performance probation administration, offboarding and exit interviews. Support HR systems (data imports, reports), payroll and pension compliance, Right to Work checks, employee engagement surveys, and contribute to People Team projects to improve processes and employee experience.

Manage and grow existing B2B accounts through onboarding, relationship building, proactive outreach, product recommendations, retention efforts, and revenue growth. Serve as the primary client contact, maintain accurate CRM records, identify expansion opportunities, forecast performance, achieve revenue and retention targets, and collaborate with Account Executives, Design Services, Customer Success, and sales leadership.

Provide technical leadership across MOO’s ecommerce and post-purchase ecosystem, shaping architecture from storefront and checkout through manufacturing, fulfillment, shipping, and customer service. Lead scaling, reliability, observability, migration, data coherence, and peak-trading readiness. Establish AI-assisted development standards and guardrails, mentor senior engineers, facilitate design reviews, and align Product, Operations, Customer Service, Platform, and Engineering stakeholders on measurable improvements.