Teams at Monterra Credit Union

Provide teller and member services including deposits, withdrawals, cashing checks, posting loan payments, selling negotiable items, and opening accounts. Accurately handle and secure cash, maintain balances and controls, cross-sell credit union products, and comply with banking regulations (BSA, Patriot Act, OFAC).

Provide prompt, accurate member service and perform teller cash-handling tasks including deposits, withdrawals, check cashing, loan payments, new accounts, and cross-selling credit union products while maintaining cash controls and complying with banking regulations.

Execute and optimize multi-channel marketing campaigns to drive card acquisition, digital engagement, and new member growth. Manage marketing automation (Visa Campaign Solutions, SMS, email), website/ATM content, analyze campaign and channel data, collaborate with stakeholders and vendors, and ensure timely, on-brand communications and process improvements.