Teams at Monizze

Lead and develop four marketing specialists while orchestrating connected, accountable delivery across growth, automation, web, content, SEO, events, partnerships, and affiliation. Establish planning and prioritization cadences, coordinate cross-functional dependencies, optimize the marketing technology stack, embed AI workflows, and connect performance data to qualified leads, adoption, pipeline, and revenue. Partner with the CMO to translate strategy into an operational roadmap without owning overall brand or marketing strategy.

Lead Monizze’s Customer Operations organization and define its scalable operational strategy. Own customer experience, service performance, SLAs, CSAT, complaint management, process optimization, KPI reporting, automation, and continuous improvement. Coach managers and multidisciplinary teams, manage outsourcing partners, and collaborate with Product, Tech, Sales, Marketing, HR, and Finance to translate customer insights into business improvements and support sustainable growth.

Owns end-to-end B2B growth and revenue marketing campaigns, from demand generation and conversion through onboarding, adoption, cross-sell, and upsell. The role develops messaging and content, coordinates paid, owned, and organic activation, analyzes funnel performance, runs experiments, collaborates with Sales and customer teams, and improves pipeline, acquisition cost, conversion, and marketing ROI. This is a hands-on individual-contributor position requiring campaign ownership and measurable commercial outcomes.