Teams at Monaco

Own end-to-end sales operations, including territories, quotas, compensation plans, pipeline hygiene, forecasting, and GTM reporting. Lead pricing and packaging analysis, build sales and post-sales dashboards, identify revenue trends, and provide actionable recommendations. Partner with sales and customer experience leaders on operational initiatives, complete board and leadership reporting, and support annual and quarterly GTM planning.

Own and build Monaco’s GTM enablement function from the ground up. Develop onboarding, ramp, certification, product training, call-review, role-play, and coaching programs for forward-deployed sales and post-sales teams. Translate frequent product releases into talk tracks, demos, objection handling, and launch briefs. Create internal playbooks and customer-facing education, partner with sales, CX, and product leadership, and eventually build the enablement team, systems, and tooling.

Own customer support, strategic client operations, and product operations for a rapidly scaling B2B SaaS platform. Resolve customer issues, coordinate bug triage, create documentation and repeatable processes, execute customer-facing operational work, support onboarding through expansion, and coordinate feature launches and migrations. The role connects customers, go-to-market teams, product, and engineering while building foundational operational systems in an ambiguous early-stage environment.