Teams at Molina Healthcare Inc.

Lead implementation of the Clinical COE vision across the enterprise by managing program governance, budgets, performance metrics, documentation, and stakeholder collaboration. Support portfolio and change management, create business requirements and test plans, and drive adoption of program processes and best practices.

Provides entry-level administrative support for claims recovery, including claims data entry, inbox assignment, document scanning, filing, mailing, and claims correspondence management. Monitors quality and production standards, supports process efficiency initiatives, and balances related financial items such as refund checks and lockbox deposits. The role is in-office and requires occasional travel to Molina offices and the post office.

Supports health plan member growth and retention through outreach, application and renewal assistance, eligibility resolution, enrollment support, care-gap closure, appointment scheduling, and member education. Documents interactions, manages state dashboards, handles inbound calls, supports retention events, and escalates issues appropriately. The role also provides feedback on member experience and process improvements while assisting with in-person renewals and community-based activities.