Teams at Moka.Care

Design, build and maintain the full-stack moka.care product. Write clean, tested code, participate in code reviews and design, improve product and infrastructure, join on-call rotation, and collaborate closely with Product under the Shape Up process.

Design and scale SMB portfolio management by defining workflows, SLAs, inbound/outbound motions, and playbooks. Manage day-to-day accounts to drive adoption, retention, renewals and upsells, and support commercialization of new products. Automate processes, leverage AI, document playbooks, and define dashboards/KPIs to monitor health and steer priorities across 100+ accounts.