Teams at Modo Energy

Serve as primary client contact for a portfolio of energy-sector SaaS customers, driving account growth, retention, onboarding and product adoption. Translate client needs to product and engineering, monitor account health, resolve issues, and identify upsell opportunities while supporting cross-functional initiatives and community engagement.

Manage a portfolio of B2B SaaS accounts: onboard users, drive product adoption and activation, run training and check-ins, monitor account health, answer product/methodology questions, and relay customer feedback to product and account teams.

Build and ship BESS revenue modelling features with engineering, coach and train the Ko AI analyst on new datasets, maintain forecasts/benchmarks/data feeds, and manage end-to-end product release processes for regional power markets.