Teams at Modivcare

Leads the corporate Ethics and Compliance Program, including policies, internal controls, audits, risk management, fraud prevention, third-party risk, compliance education, and corrective actions. Partners with operational and executive leaders to strengthen ethical conduct, standardize processes, monitor KPIs, manage budgets, and drive organizational change. The role also develops compliance leaders and oversees scalable tools and programs across multiple locations.

Handles inbound and outbound customer communications to secure the return of rental equipment, resolve inquiries and complaints, update records, document interactions, and escalate unresolved issues. The role also supports client retention, converts customers to private pay when applicable, identifies root causes, recommends process improvements, and meets productivity and quality goals.

The Billing Manager I role involves optimizing revenue cycle processes, providing strategic insights, managing billing operations, and supporting team development. Responsibilities include developing billing strategies, ensuring compliance, maintaining relationships with stakeholders, and leading projects.