Teams at Modivcare

Provide inbound/outbound technical support for devices via phone, email, and help desk tickets; document interactions, troubleshoot basic issues, escalate when needed, and follow service level agreements and processes while learning from experienced team members.

Manage end-to-end client marketing programs: plan, implement, coordinate cross-functional teams, manage asset inventory, ensure timely launch and reporting, analyze performance, conduct post-implementation reviews, and escalate/resolve risks.

Manage the first 30 days of new hires: handle pre-employment communication, screenings, scheduling, recordkeeping, background checks, 15/30-day check-ins, ticket processing, and SOP improvements while using HR platforms to ensure timely onboarding and confidentiality.