Jobs at Modivcare

Designs, administers, governs, and improves sales compensation programs. Analyzes plan effectiveness, quotas, payouts, and compensation costs; develops financial models and recommendations; audits data and reconciles payments; and advises leaders on incentive strategies. Partners with Sales, Finance, HR, Payroll, and HRIS on plan administration, compliance, systems, and process improvements. Leads compensation documentation, governance, cross-functional projects, and executive-ready analyses.

Supports leadership by analyzing business processes, systems, technologies, and operational data to identify improvements. Administers and configures business platforms, provides second-level technical support, conducts system audits, develops reports, validates data, and evaluates workflows. The role advises cross-functional teams, leads improvement initiatives, mentors junior staff, and manages operational adjustments while using statistical and trend analysis to support performance decisions.

Architect and deliver complex distributed systems using Azure cloud-native technologies, microservices, APIs, and event-driven patterns. Lead architecture reviews, reliability initiatives, performance optimization, incident response, and root-cause analysis. Drive adoption of AI-assisted development tools while maintaining security and code quality. Collaborate across engineering, DevOps, QA, and product teams, and mentor engineers on technical design, development practices, and AI-enabled workflows.

Leads the operational performance, scalability, compliance, and optimization of the Provado transportation network. Oversees daily fulfillment, dispatch, scheduling, cost reduction, vendor and partner management, regulatory compliance, forecasting, and cross-functional collaboration with Product, Finance, Legal, Procurement, and Local Operations. Manages a team, develops operating procedures, supports market expansion, maintains client and partner relationships, and represents the organization in transportation industry forums.

Owns the technical health, enhancement, and production support of Amazon Connect contact-center capabilities and an intelligent virtual assistant. Designs contact flows, routing, integrations, and conversational experiences; develops serverless AWS integrations; troubleshoots incidents; improves observability, security, release practices, and documentation; and partners with business, operations, product, security, and vendor teams to deliver reliable customer-facing services.

Leads the Talent Acquisition function supporting high-volume and corporate hiring. Manages recruiting teams, workforce planning, sourcing strategies, recruiting metrics, vendor relationships, compliance, and pre-employment processes. Drives process improvement, technology adoption, responsible use of AI and automation, and a positive candidate and hiring-manager experience. Coaches and develops team members, manages performance, and partners with business leaders to meet current and future staffing needs.

Defines enterprise AWS cloud architecture and standards; designs secure, scalable, compliant multi-account platforms and landing zones. Builds production Infrastructure as Code using Pulumi and AWS CDK, prototypes infrastructure, reviews engineering delivery, and creates handoff documentation. Provides technical leadership, mentors architects, supports cloud strategy, evaluates AWS services, and embeds cost optimization, governance, security, and compliance practices into platform design.

Provides customer and client support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technical issues, guides users through troubleshooting, documents interactions, routes complex issues, and meets service-level, quality, and schedule requirements. Collaborates with experienced team members while learning device functionality, company procedures, and support processes.

Leads the corporate Ethics and Compliance Program, including policies, internal controls, audits, risk management, fraud prevention, third-party risk, compliance education, and corrective actions. Partners with operational and executive leaders to strengthen ethical conduct, standardize processes, monitor KPIs, manage budgets, and drive organizational change. The role also develops compliance leaders and oversees scalable tools and programs across multiple locations.

Handles inbound and outbound customer communications to secure the return of rental equipment, resolve inquiries and complaints, update records, document interactions, and escalate unresolved issues. The role also supports client retention, converts customers to private pay when applicable, identifies root causes, recommends process improvements, and meets productivity and quality goals.

Supports the Legal Department by drafting, reviewing, revising, and coordinating commercial contracts and related legal documents. Performs first-level contract review, identifies non-standard provisions, researches contractual and regulatory issues, prepares redlines and summaries, and coordinates with attorneys and business stakeholders. Maintains contract records, workflows, renewals, templates, and clause libraries in contract management systems while responding to internal process questions and supporting efficiency initiatives.

Provides administrative support to multiple managers, including calendar and meeting coordination, travel arrangements, expense reporting, presentation preparation, recordkeeping, correspondence, phone and visitor reception, budget reporting, office supply procurement, and special projects. The role requires strong organization, communication, confidentiality, attention to detail, judgment, and proficiency with Microsoft Office. It is fully onsite five days per week in the Denver Tech Center.

Supports the full recruitment process, including candidate sourcing, screening, interview coordination, offer discussions, applicant tracking, and onboarding assistance. Builds candidate pipelines, partners with hiring managers, communicates with stakeholders, and promotes a positive candidate experience. The role requires bilingual English and Spanish communication, strong organization, confidentiality, adaptability, and Microsoft Office proficiency.

Develop and maintain automated testing frameworks and scripts across software platforms. Execute manual and automated tests, analyze results, track defects, perform regression testing, and create test documentation. Collaborate with developers and cross-functional teams throughout the software development lifecycle to ensure quality and testability. The role also involves applying testing processes, supporting CI/CD practices, coordinating with distributed teams, and staying current with testing tools and methodologies.

Plans and executes internal audits across organizational risk areas, including fraud risk. Manages audit lifecycle activities from planning through remediation follow-up, advises stakeholders on internal controls and risk mitigation, supports enterprise risk assessments, develops audit plans, coordinates with assurance functions and external auditors, and contributes to data analytics, quality improvement, and audit reporting.

Develop and maintain automated test frameworks and scripts, execute manual and automated test cases, identify and track defects, perform regression testing, collaborate with developers and cross-functional teams, and support CI/CD and testing processes across platforms (including mobile, API, and database).

Lead government affairs strategy across multiple states, representing the company before state leaders, managing advocacy efforts, and collaborating with internal teams on policy developments.

The Regional Government Affairs Director leads government affairs strategy across multiple states, serving as the primary representative to policymakers and managing legislative advocacy efforts. Responsibilities include relationship management, policy monitoring, and collaboration with internal teams for public affairs initiatives. The role also involves stakeholder engagement and executing political strategies aligned with corporate objectives.

The Regional Government Affairs Director will lead government affairs and public affairs initiatives, advocating for company interests across multiple states, engaging with policymakers, and implementing advocacy strategies.

Coordinates transportation service requests, standing orders, hospital discharge trips, approvals, waivers, and pre-authorizations. Supports utilization reviews, denial and appeal processes, cancellation audits, customer service investigations, provider recoupment tasks, and billing trend reporting. Maintains facility information and communicates with members, facilities, clients, and transportation providers while following established procedures and cost-saving measures.