Jobs at Modivcare

Develop and maintain automated test frameworks and scripts, execute manual and automated test cases, identify and track defects, perform regression testing, collaborate with developers and cross-functional teams, and support CI/CD and testing processes across platforms (including mobile, API, and database).

Lead Montana non-emergency medical transportation (NEMT) operations, overseeing provider performance, compliance, budgets, and KPIs. Serve as primary liaison with Medicaid, health plans, and community partners; drive strategic growth, RFP support, and cross-functional initiatives. Build and coach local leadership, manage staffing and HR processes, and implement data-driven improvements to service quality and financial performance. On-site five days per week; occasional travel.

Manage and maintain relationships with transportation providers across assigned regions, drive provider performance and safety metrics, conduct training, identify and implement process improvements, use data to resolve network issues, manage related projects, and travel frequently to meet providers and visit markets.

Manage and strengthen relationships with transportation providers across an assigned market. Monitor operational performance and safety metrics, identify improvement opportunities, conduct provider training, resolve issues, and partner with cross-functional teams to ensure reliable, compliant non-emergency transportation services. Role requires significant travel and participation in special projects.

Provides customer and technical support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technology issues, guides customers through troubleshooting, documents calls and dispatches, routes complex concerns, and meets queue, service-level, quality, and schedule requirements. Works collaboratively with experienced team members while learning company procedures and technology capabilities.

Lead government affairs strategy across multiple states, representing the company before state leaders, managing advocacy efforts, and collaborating with internal teams on policy developments.

The Regional Government Affairs Director leads government affairs strategy across multiple states, serving as the primary representative to policymakers and managing legislative advocacy efforts. Responsibilities include relationship management, policy monitoring, and collaboration with internal teams for public affairs initiatives. The role also involves stakeholder engagement and executing political strategies aligned with corporate objectives.

The Regional Government Affairs Director will lead government affairs and public affairs initiatives, advocating for company interests across multiple states, engaging with policymakers, and implementing advocacy strategies.

Coordinates transportation service requests, standing orders, hospital discharge trips, approvals, waivers, and pre-authorizations. Supports utilization reviews, denial and appeal processes, cancellation audits, customer service investigations, provider recoupment tasks, and billing trend reporting. Maintains facility information and communicates with members, facilities, clients, and transportation providers while following established procedures and cost-saving measures.

Architect and deliver complex distributed systems using Azure cloud-native technologies, microservices, APIs, and event-driven patterns. Lead architecture reviews, reliability initiatives, performance optimization, incident response, and root-cause analysis. Drive adoption of AI-assisted development tools while maintaining security and code quality. Collaborate across engineering, DevOps, QA, and product teams, and mentor engineers on technical design, development practices, and AI-enabled workflows.

Lead and deliver projects from initiation to close, define scope, manage timelines/budgets, mitigate risks, coordinate cross-functional teams and vendors, mentor junior PMs, report to senior leadership, and perform post-implementation reviews. Occasional travel required.

Lead design and implementation of enterprise Master Data Management (MDM) solutions, establish Golden Records, build cloud-native data pipelines and APIs, implement dbt transformations and IaC, enforce data quality, governance, and HIPAA-compliant practices to enable analytics, AI, and operational systems across Member, Provider, Facility, and related domains.

Process, approve, and resolve transportation service requests and exceptions (eligibility, waivers, denials); manage appeals and billing/utilization reviews; handle inbound/outbound communications (phone, fax, email, web); conduct outreach to members and facilities; identify/report fraud or abusive practices; support department phone activity, monitor trends, and participate in projects as assigned.

Design, develop, test, and maintain enterprise software across the full SDLC. Implement SOA and REST/SOAP APIs, manage releases and CI/CD, build EDI/HIPAA-compliant interfaces, work with relational databases, mentor junior engineers, and collaborate with architects, QA, and stakeholders.

Manage, optimize, secure, and scale enterprise relational and NoSQL databases across on-premises and AWS. Implement HA, backup/recovery, performance tuning, security controls, automation, migrations, and support production incidents while collaborating with developers, data engineers, infrastructure, and business stakeholders.

Develop and execute territory strategies to generate leads and referrals, manage key account relationships, analyze sales data, track CRM activity, collaborate with marketing and internal teams, mentor junior staff, negotiate contracts, and contribute to sales and revenue goals.

Lead and manage the DevOps team to modernize delivery platforms, govern Pulumi-based IaC, define CI/CD and release engineering standards, ensure secure compliant deployments, mentor staff, manage KPIs, budgets, incident response, and drive developer enablement using cloud best practices.

Manage Modivcare's external communications including media relations, press releases, social media strategy, evergreen PR content, pitching and journalist relations, coverage monitoring, crisis support, tradeshow and speaking materials, and cross-functional alignment to measure and report earned media performance.

Lead enterprise corporate and product brand strategy, digital and paid media, website and content governance, and event marketing. Manage a multidisciplinary team and agencies, set performance and analytics frameworks, ensure regulatory-compliant healthcare communications, and drive integrated go-to-market campaigns and brand health. Oversee budget, vendor relationships, and marketing technology to support growth and stakeholder engagement.

Develop and maintain NEMT pricing models and contract-level financial analytics. Analyze contract terms, profitability, and cost drivers; support RFPs, repricing, and renewals. Produce variance analyses, dashboards, and executive presentations; collaborate cross-functionally to inform pricing strategy, benchmarking, and performance monitoring.