Teams at Modash

Own a portfolio of API customers across onboarding, adoption, expansion, renewals, and long-term growth. Build success and integration plans, guide technical decisions, troubleshoot issues, and drive customer outcomes. Collaborate with Product, Sales, Support, Engineering, and Marketing to resolve problems and identify opportunities. The role requires technical curiosity, commercial awareness, strong communication, organization, and the ability to lead customers independently in a fast-moving environment.

Own the end-to-end payments experience for brands and creators, covering free products, one-time payments, and affiliate commissions. Define product strategy, prioritize the roadmap, conduct customer research, design workflows and prototypes, write user stories, support engineering delivery, perform QA, and measure impact through feedback and product metrics. The role combines product management and product design within a fast-paced B2B SaaS environment.

Own the full customer journey for API customers, including onboarding, adoption, renewals, expansion, and long-term growth. Build success and integration plans, guide technical decisions, troubleshoot issues, and drive customer outcomes. Manage account portfolios, identify risks and growth opportunities, and collaborate with Product, Sales, Support, Engineering, and Marketing. The role requires clear communication, technical curiosity around APIs and data flows, commercial judgment, organization, and strong ownership.