Teams at Mobilelink USA LLC

Lead analysis, design, delivery, and evaluation of employee training programs. Manage LMS, track participation and outcomes, coach trainers, collaborate with stakeholders, support performance improvement, and research new learning tools. Oversee training team and ensure milestones are met. Role requires up to 40% travel.

Lead Sales Operations teams to drive KPIs and operational execution across Cricket Wireless retail locations. Monitor activations, upgrades, inventory accuracy, labor efficiency, and compliance. Deliver operational reporting, analyze trends, implement process improvements, and coach SOMs/SOLs. Partner with Sales Directors and cross-functional teams to address performance gaps and support company growth.

Prepare and maintain recurring and ad-hoc management reports and dashboards by consolidating and validating data from multiple systems. Monitor KPIs, perform reconciliations (revenue, commissions), support audits, coordinate cross-functional data submissions, identify automation opportunities, and escalate data quality issues to stakeholders.