MNTN

HQ
Austin
405 Total Employees

MNTN Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers disability insurance

Offers supplemental life insurance

Provides adoption assistance

Provides fertility benefits

Offers generous parental leave

Offers company equity

Offers employee stock purchase plan

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers generous PTO

Provides paid holidays

Career Growth + Development

Provides customized development tracks

Company Culture

Office is pet friendly

Offers a remote work program

Offers diversity-based Employee Resource Groups

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3 Hours AgoSaved
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Own MNTN’s support experience strategy by turning customer conversations and sentiment into product insights, improving CSAT, designing AI-supported support workflows, detecting issues proactively, and standardizing support health metrics. The role partners closely with Support, Product, Engineering, Content, and Revenue teams to reduce support demand, improve AI deflection, accelerate issue resolution, and deliver measurable customer experience and efficiency gains.
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