Teams at MMDSmart

Monitor system performance and business indicators, respond to alerts and incidents, troubleshoot issues, and collaborate with technical and account teams to maintain service quality. The role requires rotating shifts, strong attention to detail, calm decision-making under pressure, analytical and communication skills, and a willingness to learn and grow in IT.

Own new-business acquisition and account growth across EMEA by prospecting, conducting product demos, managing consultative sales cycles, negotiating contracts, closing deals, and meeting revenue targets. The role sells CPaaS solutions including WhatsApp Business API, SMS, RCS, and push notifications to mid-market and enterprise clients. Responsibilities also include CRM pipeline management, forecasting, cross-functional onboarding collaboration, upselling, and monitoring telecom and messaging regulations.

Create, edit, and proofread B2B marketing content across blogs, landing pages, websites, digital campaigns, ebooks, whitepapers, video scripts, and event materials. Maintain brand voice and editorial quality while collaborating with marketing stakeholders on go-to-market initiatives. Use AI tools and automation to improve content workflows, translate technical concepts into clear messaging, and manage multiple projects in a fast-paced environment.