Teams at Mitsubishi Motors North America

Manage daily website operations for MitsubishiCars.com, including content publishing, quality assurance, functionality checks, platform governance, releases, and vendor coordination. Support digital campaigns, vehicle launches, lead-generation initiatives, SEO, and customer journey improvements. Monitor analytics and user behavior to identify optimization opportunities, provide performance reporting, and recommend improvements. Coordinate internal teams, agencies, and technology partners while maintaining website accuracy, governance, and operational efficiency.

Maintain, troubleshoot, and enhance MMNA’s enterprise network infrastructure across North American sites, Japan headquarters, cloud environments, and third-party partners. Responsibilities include administering switches, routers, firewalls, wireless networks, cabling, WAN, VPN, remote access, and hybrid cloud connectivity; monitoring performance; supporting network security, disaster recovery, and business continuity; maintaining documentation; and contributing to infrastructure modernization and technology projects.

Leads customer experience improvements across Mitsubishi’s automotive aftersales network. The role analyzes customer satisfaction, reviews, surveys, dealer metrics, and brand sentiment; develops strategic initiatives, training, action plans, contests, and dealer programs; and collaborates with internal teams and dealer partners. Responsibilities also include executive presentations, team leadership, budget oversight, contract management, CX system optimization, and supporting new-model launches to improve loyalty, retention, service traffic, and parts and accessories sales.