Mitsubishi Motors North America

Ann Arbor, Michigan, USA
Total Offices: 3
817 Total Employees
Year Founded: 1982

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Jobs at Mitsubishi Motors North America
Automotive • Retail • Manufacturing
The Digital Experience Manager will lead the interactive content strategy, focusing on creating engaging digital experiences. Responsibilities include developing digital campaigns, enhancing customer journeys through data personalization, managing content strategy, and leading a high-performing marketing team while overseeing budgets and timelines.
Automotive • Retail • Manufacturing
The Software Developer will design, develop, test, and debug complex programs in an Agile/Scrum environment. They will mentor junior team members, support production operations, and participate in the software development lifecycle for business applications and enhancements.
Automotive • Retail • Manufacturing
The Financial Planning Analyst supports financial modeling for monthly forecasting and reporting. Responsibilities include leading the annual Business Plan and Forecast process, monitoring budget performance, preparing financial analyses, and assisting in executive presentations to drive strategic decision-making.
Automotive • Retail • Manufacturing
The Specialist, Mediation and Alternative Dispute Resolution, manages customer claims related to warranty and lemon law, ensuring positive customer experience and retention. The role involves negotiating settlements, preparing documentation, and providing training on lemon law compliance. The specialist will also analyze trends related to arbitration cases.
Automotive • Retail • Manufacturing
The Manager of Customer Experience - Aftersales will transform customer journeys by managing a team to enhance customer satisfaction at corporate and dealership levels. Responsibilities include dealer training, online review management, and developing operating standards. The role demands a strategic approach, effective oversight of budgets, and improvement of customer touchpoints to elevate overall customer experience.
Automotive • Retail • Manufacturing
As a Customer Relations Coordinator at Mitsubishi Motors, you will handle incoming customer inquiries, providing essential support while displaying empathy. You'll guide customers through their automotive needs and ensure positive outcomes, contributing to a culture of customer satisfaction and teamwork. This is an opportunity to learn about the automotive industry and grow within the company, with a focus on customer service and problem-solving.