Jobs at Mitsubishi Motors North America

Manage daily website operations for MitsubishiCars.com, including content publishing, quality assurance, functionality checks, platform governance, releases, and vendor coordination. Support digital campaigns, vehicle launches, lead-generation initiatives, SEO, and customer journey improvements. Monitor analytics and user behavior to identify optimization opportunities, provide performance reporting, and recommend improvements. Coordinate internal teams, agencies, and technology partners while maintaining website accuracy, governance, and operational efficiency.

Maintain, troubleshoot, and enhance MMNA’s enterprise network infrastructure across North American sites, Japan headquarters, cloud environments, and third-party partners. Responsibilities include administering switches, routers, firewalls, wireless networks, cabling, WAN, VPN, remote access, and hybrid cloud connectivity; monitoring performance; supporting network security, disaster recovery, and business continuity; maintaining documentation; and contributing to infrastructure modernization and technology projects.

Leads customer experience improvements across Mitsubishi’s automotive aftersales network. The role analyzes customer satisfaction, reviews, surveys, dealer metrics, and brand sentiment; develops strategic initiatives, training, action plans, contests, and dealer programs; and collaborates with internal teams and dealer partners. Responsibilities also include executive presentations, team leadership, budget oversight, contract management, CX system optimization, and supporting new-model launches to improve loyalty, retention, service traffic, and parts and accessories sales.

Lead MMNA's paid media strategy and agency relationships, manage media budgets, plan and optimize multi-channel campaigns, measure performance, and develop a small media team while aligning media investments to business and vehicle priorities.

Support regulatory affairs and certification for vehicle safety: manage safety compliance submissions and consumer ratings, monitor regulations and emerging technologies, benchmark competitors, coordinate and witness safety testing, liaise with agencies and industry groups (NHTSA, IIHS, NTSB, AAI), advise Mitsubishi on regulatory strategy and rulemaking, and prepare timely work products and recommendations.