Mitsubishi Motors North America Benefits Overview

Supports daily monitoring and analysis of vehicle distribution across plants, ports, rail ramps, storage yards, distribution centers, dealers, and customers. Responsibilities include transportation and inventory data analysis, KPI reporting, forecasting support, service-performance tracking, freight invoice review, exception resolution, data accuracy, process improvement, and stakeholder collaboration across the vehicle logistics network.

Leads customer experience improvements across Mitsubishi’s automotive aftersales network. The role analyzes customer satisfaction, reviews, surveys, dealer metrics, and brand sentiment; develops strategic initiatives, training, action plans, contests, and dealer programs; and collaborates with internal teams and dealer partners. Responsibilities also include executive presentations, team leadership, budget oversight, contract management, CX system optimization, and supporting new-model launches to improve loyalty, retention, service traffic, and parts and accessories sales.

Lead MMNA's paid media strategy and agency relationships, manage media budgets, plan and optimize multi-channel campaigns, measure performance, and develop a small media team while aligning media investments to business and vehicle priorities.