Teams at Mitel

Manage Mitel’s Italian channel ecosystem by developing distributor and partner relationships, driving indirect revenue, supporting enterprise sales, maintaining channel inventory and technical capability, enforcing partner program performance, protecting renewals, and reporting business results. The role also collaborates with marketing on campaigns and requires strong knowledge of unified communications, customer experience, Italian resellers, and distribution dynamics.

Owns strategic relationships and revenue growth for major Italian public-sector accounts. Responsibilities include expanding Mitel’s portfolio footprint, renewing and extending service contracts, managing public procurement processes including Consip frameworks and tenders, developing initiatives with service providers and system integrators, coordinating channel partners, tracking opportunities, engaging executives, and creating structured account plans.

Manage and maintain customer master data across SAP and Salesforce, enforce data governance rules, reconcile hierarchies, audit and cleanse records, support licensing assignments, produce analytical datasets and reporting, and develop process standards, training, and documentation.