Teams at Mitel

Manage day-to-day service operations to meet SLAs and KPIs, oversee availability, capacity, incident/change/problem management, document procedures, mitigate operational risks, and lead and develop operational teams while driving continuous process improvement.

Manage named hospitality accounts by prospecting new logos, selling UC and contact center solutions via direct and channel partners, negotiating deals, delivering tailored demos, forecasting sales, and ensuring high customer satisfaction to meet revenue targets.

The Contracts Specialist will draft, review, and negotiate commercial agreements while identifying and mitigating risks, ensuring compliance, and collaborating with cross-functional teams.