Teams at Miracle-Ear

Serves as the first point of contact for hearing-care clinic customers by managing appointments, calls, walk-ins, payments, records, customer concerns, accessory information, promotions, and hearing-aid maintenance support. The role provides administrative and customer service assistance across the Hartsdale and Yonkers locations while maintaining accurate office documentation and communicating customer information to hearing-care professionals.

Sales Trainees meet customers to discuss hearing concerns, conduct hearing evaluations, educate patients and families, recommend hearing aid solutions, demonstrate devices, close sales, nurture leads, and provide ongoing after-care. The role includes paid training toward licensure as a Hearing Care Professional and requires relationship-building, consultative selling, performance accountability, and at least two years of sales experience.

Serves as the first point of contact for hearing clinic customers, managing appointment scheduling, phone calls, walk-ins, payments, records, customer concerns, and after-care. Communicates customer information to hearing care professionals, discusses accessory options, supports hearing aid maintenance and repairs, and participates in office promotions and social media initiatives.