Teams at Miracle-Ear

Sales Trainees meet customers to discuss hearing concerns, conduct hearing evaluations, educate patients and families, recommend hearing aid solutions, demonstrate devices, close sales, nurture leads, and provide ongoing after-care. The role includes paid training toward licensure as a Hearing Care Professional and requires relationship-building, consultative selling, performance accountability, and at least two years of sales experience.

Serves as the first point of contact for hearing clinic customers, managing appointment scheduling, phone calls, walk-ins, payments, records, customer concerns, and after-care. Communicates customer information to hearing care professionals, discusses accessory options, supports hearing aid maintenance and repairs, and participates in office promotions and social media initiatives.

Serves as the first customer contact by phone and in person, schedules and confirms appointments, resolves concerns, records payments, maintains office records, communicates customer information to hearing care professionals, supports promotions, and assists with hearing aid maintenance and repairs.