Teams at Minuteman Security Technologies, Inc.

Manages and grows client relationships, identifies upselling and new-business opportunities, develops account strategies, conducts sales presentations, negotiates contracts, tracks performance, and maintains CRM records. Collaborates with sales engineers and internal teams to deliver tailored security solutions and meet revenue targets.

The Solutions Engineer II leads technical sales engagements, including client demonstrations, needs analysis, security solution design, proposals, product configuration, site surveys, and security assessments. The role collaborates with account managers and technical teams, resolves client issues, monitors industry developments, and mentors junior solutions engineers. Candidates need engineering or computer science knowledge, security product and networking proficiency, strong presentation and analytical skills, and experience with CRM and sales tools.

Provides tier-3 support for complex security incidents, leads breach and vulnerability investigations, performs customer security audits, and advises on security improvements. The role mentors junior engineers, collaborates with product and engineering teams, develops incident-management and monitoring automation, and updates security policies and best practices. It also requires expertise in security tools, incident response, compliance standards, customer communication, and technical documentation.