Teams at Mintel

Coordinates Mintel’s Global New Products Database operations across APAC, including freelance field associate management, product and market research, data analysis, workflow administration, quality control, methodology improvement, and stakeholder communication. The role monitors FMCG launches, identifies trends and coverage gaps, supports data collection processes, and collaborates with operations, commercial, and analyst teams to deliver accurate product innovation insights.

Manage and grow assigned CPG client accounts through retention, renewals, upselling, contract negotiation, and relationship development. Build account pipelines, identify new revenue opportunities, demonstrate subscription ROI, forecast results, create account plans, and collaborate with analysts and consultants. The role requires strong communication, commercial judgment, client engagement, data-driven decision-making, and expertise in consumer packaged goods and market research.

Leads commercial change and transformation adoption, initially focused on CRM transformation. Develops change impact assessments, adoption plans, communications, readiness interventions, stakeholder engagement, champion networks, dashboards, and reinforcement activities. Partners with Commercial Leadership, Revenue Operations, Client Success, Technology, and Operations to improve user adoption, reduce friction, manage risks, and embed new processes, tools, behaviors, and ways of working.