Teams at Mindtickle

Lead strategic customers from SaaS implementation through adoption, value realization, and expansion. Design deployment plans, solution architectures, and adoption playbooks; demonstrate product and AI capabilities; guide customers through integrations, APIs, SSO, workflows, and change management; influence product roadmaps through customer insights; and build executive relationships. Success is measured through deployment success, time-to-value, product adoption, customer health, retention, expansion, and satisfaction.

Lead strategic customer deployments, adoption, value realization, and expansion for Mindtickle’s AI-powered SaaS platform. Serve as a product strategist and trusted advisor, translating customer goals into scalable solutions, workflows, and adoption plans. Demonstrate AI capabilities, guide enterprise integrations and change management, influence product roadmap decisions, and build executive relationships. Use adoption data and business outcomes to improve retention, identify expansion opportunities, and operationalize AI-enabled customer processes.

Lead product design for Mindtickle’s B2B SaaS content platform. Define strategy and user experiences for AI content creation, governance, analytics, and sharing workflows. Conduct research, analyze data, create wireframes, prototypes, and high-fidelity designs, and establish scalable design patterns. Collaborate with product, engineering, and research teams while mentoring junior designers and influencing cross-functional stakeholders.