Teams at Mindex

Support three Scrum teams by facilitating ceremonies, removing impediments, and guiding release and quarterly planning. Manage project scope, timelines, costs, and stakeholder expectations while communicating status and risks. Coach teams in Agile and SDLC practices, promote self-organization and continuous improvement, and foster collaboration. Partner with technical leads on performance feedback and development, while helping teams deliver successful sprints in a remote environment.

Deliver customer training and onboarding for Mindex’s K-12 software products through virtual and on-site instruction, webinars, workshops, coaching, and certification programs. Partner with implementation teams, customers, and account managers to align training with district workflows, configurations, and adoption goals. Maintain product expertise, develop learning materials, analyze customer feedback, support education events, mentor teammates, and use AI tools responsibly to improve efficiency and service quality.

Provides administrative and operational support to business leaders and teams by coordinating meetings, calendars, documentation, reports, requests, and follow-up activities. Maintains confidential records, creates process documentation and SOPs, supports internal projects, validates information across systems, and identifies efficiency improvements. Serves as a point of contact for internal teams, clients, and external partners while managing multiple priorities independently.