Teams at Mindex

Build, test, scale, and maintain cloud-native data pipelines, models, and warehouse structures supporting dashboards and analytics. Develop solutions using Python, Spark, Snowflake, SQL, cloud services, and visualization tools. Collaborate with product teams, engineers, customers, and stakeholders; contribute to technical design, data validation, deployment, documentation, and troubleshooting. Apply AI-assisted engineering practices while delivering reliable solutions independently and maintaining strong communication, judgment, and accountability.

Lead complex Salesforce portfolio initiatives across multiple teams and business functions. Manage scope, schedules, budgets, risks, dependencies, stakeholders, software delivery lifecycle activities, and executive reporting. Facilitate decision-making, conflict resolution, and continuous improvement in Agile and traditional project environments. Use AI-assisted tools to improve productivity, quality, automation, and delivery outcomes while maintaining ethical and secure practices.

Provides functional and technical support for Mindex’s K-12 education software products. Responsibilities include triaging tickets, troubleshooting application, server, and database issues, documenting and reproducing defects, supporting reports and procedures, monitoring service trends, managing incidents, creating documentation, assisting customers, and contributing to product improvements. The role requires strong customer service, communication, documentation, technical troubleshooting, and knowledge of special education, intervention services, and Medicaid compliance.